During shelter in place, Americans spent quality time with their supermarkets and their kitchens. Will this behavior stick post-COVID? The short answer is yes, according to a recent study published by QSR magazine and conducted by Simon-Kucher & Partners. The global strategy and marketing consulting firm works with brands like Chick-fil-A, Shake Shack, and Qdoba and studied “The New Normal for Restaurants: Consumer behavior in a world after COVID-19”. The “takeaway” (food conveyance pun): post-COVID forecasts a return of some but not all of out-of-home consumption.
Pre COVID, home cooking comprised 33% of meals consumed. During the COVID, it reached 55%. Simon-Kucher & Partners forecasts post-COVID home cooking will stick at 37%, a 4% increase from before COVID. The hypothesis being that home cooking has become a habit at this point.
By the sounds of it, the $50 billion in lost revenues (Nations Restaurant Association estimate) won't all make it to supermarkets either. Rapid changes lead to inefficiencies that are costly for Supermarkets too.